somewrong with 1480A software

Posted: 12 years ago Quote
hello:
    Recently,I use 1480A to capture some USB transactions---high-bandwidth ISO.The .usb file is about 40-50M bytes,then I find that something wrong with the software.Some transactions can be seen in the "message View" in right bottom window but can not be seen in the main window(these transations all have large payload data).But i want to analyze these data.
    Then,I think how can I extract the real USB transactions for the .usb file,or could you fix the software bug ? could you help me?
    I will be appreciate if you can help me,thanks.
ps:1. I have used the most recent 1480A software.
     2. I can not quite understand the topic"How to export binary packet data "    
Felix Cao
Posted: 12 years ago Quote
Could you zip up the .usb file and put it on an FTP site where we can download it from? We can then open it here and see what could be going wrong. Please email the FTP login / password as well as the file name to support @ international test instruments . com (remove spaces). Thanks.
Posted: 12 years ago Quote
hello:
    I have email to support @ international test instruments . com .
    Looking forward to your reply
CaoFei
Posted: 12 years ago Quote
hi:
    (⊙o⊙)…I checked the software settings again,and I am sorry to find that I filtered the incompleted IN transaction.......,while ISO transation is always incomplete IN transations ....
    Thank you all the same.
Cao Fei
Posted: 12 years ago Quote
Thanks for letting us know.